Susanna recently lost her mother. In an attempt to process her grief and stay close to her, Susanna becomes caught up - lost, even - in the routines and rituals she associates with her mother; collecting the neighbourhoods parcels, wearing her mothers old clothes, even living in her apartment. Her day is dictated by deliveries; at 7am she gets her first visitor: DHL. At 4, her last: UPS. And between 5 and 10, all the locals pop by to pick up their parcels. While it distracts Susanna from her loneliness, it also perpetuates it - because who has time to meet friends or visit family when you have a whole kiez relying on you to look after their mail? In reality, Susanna is afraid - afraid of what life may have in store for her without this anchor to lend her meaning.
When Susanna receives a box of cassettes her mother had sent her boyfriend in the 70s, Susanna gets a chance to hear her mothers voice again as that of a young, passionate, curious woman with her whole life ahead of her... Faced with her late mother in this way, she is forced to make a decision before the doorbell rings for the next delivery; she can either break free from the limited life of grief she's crafted herself or return to its safe, packaged familiarity.
The film provides a way to view familiar themes through a more unfamiliar lens - motifs of grief and loneliness, framed through age, and identity looked at through disconnect, distraction, change and acceptance.
Susanna could well be me - and perhaps she could also be you. The film's core narrative conflict of person vs. self is transient across generations and backgrounds. Ultimately, I think the film is for everyone who feels, like Susanna, bound to a task or a role or a routine out of fear - fear of being lonely, fear of the unknown, fear of growing up. Or perhaps the film is even for those who know a Susanna.