Buxton and Klein find an elderly woman wandering alone across the Cole Lane estate, who appears to be in some distress. Meanwhile, Taviner and Murphy discover an elderly man who is also in distress after having his flat broken into. Suspicious of why both elderly residents are so frightened of the police, Klein and Murphy attempt to find out the reasons behind their fear. Klein is close to being caught with cocaine by Carver. Murphy notices the animosity between the pair and Carver soon spills the beans over Klein's drug habit. Kane's ex-wife arrives at the station to report the hate mail she has been receiving. When she mentions a possible reconciliation to Bradford, Bradford lashes out.