Terri begins the fight to save Ward 17. Regina plays cupid, arranging a blind date for Terri with her cousin, and spends the whole day making sure Terri can't back out of her date. Charlotte's nose is out of joint when a new young resident beats her to a diagnosis. Sterling finds himself taking sides when he finds himself caring for a man caught up in a custody dispute. Terri's patience is tested by a patient suffering from demensia.